Etsy

Live PreView vs Etsy listing photos and seller descriptions

Listing photos and the seller's description tell you a lot about a handmade or vintage item. A Live PreView lets you ask the seller to show you the item live.

Listing photos and descriptions

  • Photos chosen by the seller to show the item
  • Written details on materials, size and care
  • Reviews from earlier buyers of the shop
  • Photos may show a similar piece rather than the exact one you'd receive

A live, buyer-directed viewing

  • See the item on real-time video, not only edited photos
  • Ask to see details like texture, color in daylight, stitching or size next to an everyday object
  • Ask the seller questions while you watch
  • Helps you decide before you place an order

Limitations of a live viewing

  • Colors can look different on video than in person.
  • Video quality depends on lighting, the device and the connection.
  • A live view shows what the person on the other end chooses or is able to show; it is not an expert inspection or appraisal.
  • It does not guarantee condition, authenticity, availability or that you'll be satisfied with a purchase.

Availability

A live viewing depends on the seller choosing to take part. Not every Etsy seller participates, and PreView does not guarantee that a seller will accept a request.

Live PreView pricing

2 minutes

$5.00

5 minutes

$7.50

10 minutes

$15.00

15 minutes

$20.00

30 minutes

$35.00